The room was quiet except for the shuffle of papers and the occasional cough. I stood at the head of the table, scanning the team of leaders in front of me. Their energy was scattered, their focus elsewhere—on phones, side conversations, or the coffee cups in their hands. The disconnect was impossible to ignore.
I broke the silence. “Let me ask you one question,” I said, keeping my voice calm but intentional. “Why are you here—not just in this room, but as a team?”
For a moment, there was nothing but silence. Then Karen, one of the senior leaders, leaned forward. “To move the needle,” she said hesitantly, “but honestly, I’m not sure we even agree on what that means anymore.”
That was the opening I needed. Over the course of the day, the team shifted. We clarified roles, aligned priorities, and the tension in the room began to ease. By the end of the retreat, Karen approached me with a smile. “I finally know what I need to do—and why it matters,” she said.
That’s what Warrick does in team retreats: transforms confusion into clarity, frustration into alignment, and uncertainty into a renewed sense of ownership and purpose.